Frequently asked questions
Browse our unique selection of high-quality art prints
Each creation at Pigment N Penncill is hand-painted by skilled artisans, ensuring that no two pieces are ever identical. We blend traditional artistry with modern fashion, offering garments that are truly one-of-a-kind and full of character.
Currently, we only deliver within India. However, we’re working on expanding our reach soon to bring our handcrafted artwear to global customers. Stay tuned for updates!
All ready-made products are shipped within 2–4 business days, while hand-painted or customized designs may take a little longer (up to 10 days) depending on the artwork’s detailing. You’ll receive tracking updates once your order is shipped.
Yes! Our garments are made using premium, color-fast fabric paints. For best results, we recommend gentle hand washing or dry cleaning and avoiding harsh detergents to maintain the vibrancy of the artwork.
We accept returns only for items that are damaged or defective upon delivery. Since our pieces are handcrafted and often made-to-order, we do not offer returns or exchanges for size, color, or design variations. Please refer to our Return & Refund Policy for more details.
Pigment N Penncill ensures a 100% safe and secure online payment process through trusted payment gateways. You can pay using UPI, debit/credit cards, or net banking — your information is always protected.